Introduction:

We respect your privacy rights and recognize the importance of secure transactions and information privacy. This Privacy Policy describes how Just Search Limited and its affiliates (collectively “Just Search, we, our, us”) collect, use, share or otherwise process your personal information through Just Search website www.justsearch.net.in, its mobile application, and m-site (hereinafter referred to as the “Platform”).

This Privacy Policy is an electronic agreement formed under the Information Technology Act, 2000 and the rules and regulations made there under (as amended till date) including the Information Technology (Reasonable security practices and procedures and sensitive personal data or information) Rules, 2011 & the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021. It does not require any physical or digital signatures to make the terms of this policy binding. This privacy policy is a legally binding document. The terms of this privacy policy will be effective upon your use of our Platform /service. Please read this policy carefully, together with our Terms of Services.

By visiting our Platform, providing your information or availing our product/service, you expressly agree to be bound by the terms of this Privacy Policy and the applicable Terms of service. While accessing or using our platform/services, you have given explicit consent to collect, use, share or otherwise process your information in accordance with this Privacy Policy. If you do not agree, please do not access or use our Platform or service.

You acknowledge that you are disclosing Personal Information voluntarily. Prior to the completion of any registration process on our platform or prior to availing of any services offered on our platform if you wish not to disclose any Personal Information you may refrain from doing so; however if you don't provide information that is requested, it is possible that the registration process would be incomplete and/or you would not be able to avail of our services.

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Application of Policy:

This policy governs each website, mobile site, application, and/or other service, regardless of how distributed, transmitted, published, or broadcast (“Service”) provided by Just Search Limited and/or its affiliates (“we,” “us,” or “our” or “Just Search”) that links to this policy, which is binding on all those who access, visit and/or use Just Search’s Services.

This policy shall apply equally to all of our vendors, service providers, representatives, employees, and any other third parties. Just Search undertakes to only collect and use personal data voluntarily provided by you. You are able to browse our platform without disclosing any personal information about them. However, you have to provide limited personal data to us, as may be required, in order to register or to avail certain services from us.

This policy applies to all suppliers, customers, users, vendors, sellers, partners, and other third party working on behalf of Just Search or accessing or using our platforms/service. It also applies to the head office, branch offices and other offices of Just Search and all employees/officials of Just Search. It applies to all data that Just Search holds relating to identifiable individuals, even if that information technically falls outside of the Privacy & Data Protection law. The said information includes names, address, mobile/telephone numbers, email ID of users and any other information collected or received by users while accessing or using our platforms/service.

This Privacy Policy is part of Just Search’s Terms of Service and covers the treatment of user information, including personally identifying information, obtained by Just Search, including information obtained when you access the Just Search platform, use the Just Search Service or any other software provided by Just Search. Unless otherwise stated explicitly, this Policy applies to Personal Information as disclosed on any of our Platform. This policy does not apply to the practices of organizations that we do not own or to people that we do not employ or manage.

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Objectives of Policy:

Just Search is required to collect & use certain information about individuals, i.e., customers, suppliers, business contacts, employees, and the third parties with whom Just Search has a business relationship or may need to contact. This policy describes how Just Search collects, receives, possesses, stores, deals or handles personal information including sensitive personal information about you and ensures that the same are available for review by you. The personal information must be collected, handled, and stored to meet the data protection standards as well as legislative requirements. This policy ensures to comply with data protection law and follows the good practice and protects the rights of employees, customers, suppliers/vendors, business contacts, and the third parties and how it stores and processes data and protects from the risks of data breach.

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Collection of Information:

In the course of carrying out its various functions and activities, Just Search collects information from individuals & third parties and generates a wide range of information which is stored on our platform. These information can take many different forms, such as, corporate records, financial records, legal records, contracts, letters received from third parties, personnel/employees records, invoices, completed application forms, contact lists, email communications and attachments, photos etc. Just Search collects information in order to provide and continually improve its products & services. The information may be collected online or offline. Regardless of the collection method, the same privacy protection shall apply to all data/information including personal information.

We collect Personal Information from you in a variety of ways when you interact with us through our services, such as, installing, accessing, or using our Services; creating an account on our services; requesting customer service or contacting us; conducting a transaction where we collect personal information, including when required by law and regulations; submitting a testimonial, rating or review, or other user-generated content that may be posted; or otherwise submitting personal information to us along with any related content of the communication.

In the course of registering for and availing various services we provide from time to time through our website www.justsearch.net.in ("Website", telephone search, SMS and Apps) or any other medium in which Just Search may provide services (collectively referred to as "the Platform"), you may be required to give your name, residence address, workplace address, email address, date of birth, educational qualifications, marital status, and similar Personal Information ("Personal Information") & credit card/debit card, and other payment instrument details. We, either through third-party service provider or by our own, collect the Know-Your-Customer (KYC) related document from you.

KYC related documents include but are not limited to driving licence, proof of possession of Aadhaar number, the Voter's Identity Card, PAN Card, (duly signed by an officer of the State Government and letter issued by the National Population Register containing details of name and address).

The Personal Information is used for three general purposes:

1.To customize the content you see,

2.To fulfil your service requests,

3.To contact you through email, SMS, or other means.

Where possible, we indicate which fields are mandatory and which are optional. You always have the option to not provide certain information; however, it may limit access to specific features or services.

Just Search also collects data from:

•Newspapers

•Visiting cards

•Pamphlets

•Magazines

•Data collectors

•“Join free” option on platform

E. Usage of Information:

1. The data/information collected shall be used for the purpose for which it has been collected. In addition, the Just Search uses the data for the following purposes:

a.To provide services.

b.To fulfil your requests for products and services and communicate with you about those requests. If you search the products or service from our platform without logged in or sought the information by calling our hotline, we collect mobile number and generate lead with our vendors/service providers, as per your choice/request. If you search the products or service from our platform with logged in, we share your information (i.e., name, mobile, email etc.,) as available with us with our vendors/service providers to fulfil your choice/request.

c.To administer contests, sweepstakes, promotions, and surveys.

d.To respond to reviews, comments, or other feedback you provide us.

e.To help us personalize our service offerings, websites, mobile services, and advertising.

f.To provide functionality, analyse performance, fix errors, and improve the usability and effectiveness of the Services.

g.To recommend features, products, and services that might be of interest to you, identify your preferences, and personalize your experience with Just Search Services.

h.To operate, provide, develop, and improve the products and services that we offer our customers.

i.To provide our services and to support our core business functions. These include order or service fulfilment, internal business processes, marketing, authentication, loss and fraud prevention, public safety and legal functions.

j.To display interest-based ads for features, products, and services that might be of interest to you.

k.To prevent and detect fraud and abuse in order to protect the security of our customers, Just Search, and others.

l.Communicate with you.

m.Contacting with you for promoting services.

n.The User's Personal Data may be used for legal purposes by Just Search in legal proceeding at the stages leading to possible legal action arising from improper use of Just Search services.

o.For operation and maintenance purposes.

p.We use your voice input, images, videos, and other personal information to respond to your requests, provide the requested service to you, and improve our services.

q.It helps us in operating, providing, improving, understanding, customizing, supporting, and marketing our Services.

r.Comply with legal obligations. In certain cases, we collect and use your personal information to comply with laws. For instance, we collect from seller’s information regarding place of establishment and bank account information for identity verification and other purposes.

2. Personal Information will be kept confidential and will be used for our research, marketing, and strategic client analysis objectives and other internal business purposes only. We do not sell Personal Information. If you are a customer of our services, your Information shall be shared with our subscribers/advertisers and you shall be given consent to the same. Further, the subscribers / advertisers who are listed with us, may call you, based on the query or enquiry that you make with us, enquiring about any Product / Service or Product / Service of any subscriber / advertiser. If you are a vendor/seller/business entity availing our services, your information shall be shared with our users, customers, callers, subscribers/advertisers who are seeking our services. You are hereby giving us the consent to share the details.

3. We use your personal information to assist vendors, service providers, and business partners in handling and fulfilling orders; enhancing customer experience; resolve disputes; troubleshoot problems; help promote a safe service; collect money; measure consumer interest in our products/services; inform you about offers, products, services, and updates; customize and enhance your experience; detect and protect us against error, fraud and other criminal activity; enforce our terms and conditions; and as otherwise described to you at the time of collection of information.

4. In our efforts to continually improve our product and service offerings, we and our affiliates collect and analyse demographic and profile data about our users' activity on our Platform. We identify and use your IP address to help diagnose problems with our server, and to administer our Platform. Your IP address is also used to help identify you and to gather broad demographic information.

5. We have arrangement with other companies and individuals to perform functions for examples include analysing data, providing marketing assistance, providing search results and links (including paid listings and links), processing credit card payments and providing customer service etc. They have access to personal information needed to perform their functions, but may not use it for other purposes. Further, they must process the personal information in accordance with this Privacy Policy and as permitted by applicable law. In certain cases, we collect and use your personal information to comply with laws.

6. If you submit Personally Identifiable Information to us through the Just Search platform, or Just Search Service, then we use your personal information to operate, maintain, and provide to you the features and functionality of the Just Search platform and Just Search Service. In particular, your mobile phone number is essential to your use of the Just Search Service and will be retained. Your name (as it is saved in other user's mobile phone address book or contact list) may be displayed to other users if they tag your mobile number and access your ratings in the App.

7. We do not use your mobile phone number or other Personally Identifiable Information to send commercial or marketing messages without your consent or except as part of a specific program or feature for which you will have the ability to opt-in or opt-out. We may use cookies and log file information to (a) remember information so that you will not have to re-enter it during your re-visit on our platform; (b) provide custom, personalized content and information; (c) monitoring or pages viewed, etc.; and (d) track your entries, submissions, views etc.